Intercom API (unofficial showcase)
GET/content_snippets/{id}

Retrieve a content snippet

Retrieves a content snippet by its unique identifier. Use this operation when you need the snippet's content, locale, availability settings, or audience targeting.

2 parameters
idstringrequired
The unique identifier of the content snippet to retrieve.
Intercom-Versionstringoptional
The Intercom API version to use. Defaults to 2.17 when omitted.
Allowed:1.01.11.21.31.42.02.12.22.32.42.52.6Default:2.17

2 status codes
200Returns the content snippet, including its identifier, title, content, locale, availability settings, audience IDs, and creation and update timestamps.
typestringoptional
String representing the object's type. Always has the value `content_snippet`.
idstringoptional
The unique identifier for the content snippet.
titlestringoptional
The title of the content snippet.
localestringoptional
The locale of the content snippet.
json_blocksarray<object>optional
The content blocks that make up the body of the snippet.
body_markdownstringoptional
The body of the content snippet in markdown.
chatbot_availabilityintegerdeprecatedoptional
Deprecated. Use ai_chatbot_availability instead. Whether this snippet is available for Fin (1 = on, 0 = off).
copilot_availabilityintegerdeprecatedoptional
Deprecated. Use ai_copilot_availability instead. Whether this snippet is available for Copilot (1 = on, 0 = off).
ai_chatbot_availabilitybooleanoptional
Whether the content snippet is available for AI Chatbot (Fin).
ai_copilot_availabilitybooleanoptional
Whether the content snippet is available for AI Copilot.
ai_sales_agent_availabilitybooleanoptional
Whether the content snippet is available for AI Sales Agent.
created_atintegeroptional
The time the snippet was created as a UNIX timestamp.
updated_atintegeroptional
The time the snippet was last updated as a UNIX timestamp.
audience_idsarray<integer>optional
The list of audience IDs this content snippet is targeted to for Fin AI Agent. Empty array means no audience targeting is set.
404Returned when no content snippet exists with the given identifier.

One documented failure

  • not_found

    Content snippet not found

typestringrequired
The type is error.list
request_idstringoptional
errorsarray<object>required
An array of one or more error objects

Error handling

A 404 is returned when the id path parameter does not identify an existing content snippet.