GET/calls/{call_id}/recording

Get a call recording

Retrieves a redirect to a signed URL for a call recording when one is available. Use call_id to identify the call whose recording you want to access.

2 parameters
call_idstringrequired
The identifier of the call whose recording you want to access.
Intercom-Versionstringoptional
The Intercom API version to use. Defaults to 2.17 when omitted.
Allowed:1.01.11.21.31.42.02.12.22.32.42.52.6Default:2.17

3 status codes
302Returns a redirect to the signed URL for the call recording.
401Returned when the request is unauthorized.

One documented failure

  • unauthorized

    Access Token Invalid

typestringrequired
The type is error.list
request_idstringoptional
errorsarray<object>required
An array of one or more error objects
404Returned when the call recording is not found.

One documented failure

  • not_found

    Recording Not Found

typestringrequired
The type is error.list
request_idstringoptional
errorsarray<object>required
An array of one or more error objects

Error handling

A 401 is returned when the request is unauthorized. A 404 is returned when a recording is not found for the call_id path parameter.